Stairmedia informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected by navigation, purchase of products or services through its website. In this sense, Stairmedia guarantees compliance with current legislation on the protection of personal data, reflected in the Organic Law 15/1999 of 13 December on the Protection of Personal Data and Royal Decree 1720/2007 of 21 December, approving the Regulation of Development of the LOPD, and the General Data Protection Regulation (RGPD) (EU) 2016/679.




In compliance with current legislation on data protection, users are informed that "Stairmedia" has adopted the technical and organisational measures in accordance with the provisions of the aforementioned regulations. The personal data collected in the forms are processed only by the staff of "Stairmedia" or the data processors established here. The appropriate security measures have been adopted for the data provided and, in addition, all the technical means and measures within their reach have been installed to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided to us.





The Client or User declares that all data provided by him are true and correct and undertakes to keep them updated, communicating to "Stairmedia", any changes in them. The user is responsible for the veracity of their data and will be solely responsible for any disputes or litigation that may result from the falsity of the same. It is important that, so that we can keep personal data updated, the user informs "Stairmedia" whenever there has been any change in them. Otherwise, we cannot be held responsible for their veracity.



The LOPD and the RGPD grants the interested parties the possibility of exercising a series of rights related to the processing of their personal data. Insofar as the user's data are processed by "Stairmedia", they may exercise their rights. To do so, the user must contact us, providing documentation proving their identity (ID card or passport), by e-mail to, or by written communication to the address that appears in our legal notice. Said communication must include the following information: Name and surname(s) of the user, the request, address and supporting data.

The exercise of rights must be carried out by the user himself. However, they may be executed by an authorised person as the authorised person's legal representative. In this case, the documentation accrediting this representation of the interested party must be provided.

The user may request the exercise of the following rights:


Right to request access to personal data.

The right to request their rectification (in the event that they are incorrect) or deletion.

Right to request the limitation of their processing, in which case they will only be kept by "Stairmedia" for the exercise or defence of claims.

Right to object to the processing: "Stairmedia" will stop processing your data, unless for legitimate reasons or the exercise or defence of possible claims they have to continue to be processed.

Right to data portability: in the event that you want your data to be processed by another firm, "Stairmedia" will facilitate the portability of your data to the new data controller.

In the event that consent has been given for a specific purpose, the user has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

If a user considers that there is a problem with the way in which "Stairmedia" is handling their data, they can address their complaints to the Security Manager or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.



Disaggregated data will be retained without a deletion period. With regard to Client data, the period of conservation of personal data will vary depending on the service contracted by the Client. In any case, it will be the minimum necessary, and may be kept up to:


4 years: Law on Infringements and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 et seq. General Tax Law (accounting books...)

5 years: Art. 1964 Civil Code (personal actions without special time limit).

6 years: Art. 30 Code of Commerce (accounting books, invoices...)

10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.

Mailing list users or those uploaded by "stairmedia" to RRSS pages or profiles, will be kept until the user withdraws consent.

Candidate data (C.V.), if any: In the event that the candidate is not selected, "stairmedia" may keep their curriculum for a maximum of two years to incorporate it into future calls, unless the candidate states otherwise.



stairmedia has the duty to inform users of its website about the collection of personal data that can be carried out, either by sending email or by completing the forms included on the website. In this sense, stairmedia will be considered responsible for the data collected by the means described above.

In turn stairmedia informs users that the purpose of the processing of the data collected includes the attention of requests made by users, inclusion in the agenda of contacts, the provision of products or services and the management of the business relationship. The operations, management and technical procedures that are carried out in an automated or non-automated way and that make possible the collection, storage, modification, transfer and other actions on personal data, are considered to be the processing of personal data.

The stairmedia website has an SSL encryption, which allows the user to securely send their personal data through the contact forms on the website.

stairmedia provides users with a series of telematic mechanisms for the collection and processing of their personal data, for the purposes set out above. The personal data provided telematically, either through email, contact forms on this website or online contracting will be used for commercial and administrative management of customers and users of the company. This data will be processed through servers managed by, which is also the company providing email services, and which will be considered as the data processor.

Our e-mail service provider, through which communications will be made, is Microsoft, through Outlook.

As established by the LSSICE, stairmedia undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship will not be considered as commercial communication.

In any case, only the data necessary to perform the contracted service, or to respond appropriately to the request for information made by the user will be obtained.

Occasionally, personal data will be provided through links to third party websites. In this case, at no time "stairmedia" staff will have access to the personal data provided by the Customer to such third parties.



"stairmedia" will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service involves the need for a contractual relationship with a data processor, and always in accordance with the general conditions approved by the user prior to the contracting of the same. Thus, when contracting our services, the user accepts that some of the same may be, totally or partially, subcontracted to other persons or companies, who will be considered as Data Processors, with whom the corresponding confidentiality contract has been agreed, or who have adhered to their privacy policies, established on their respective web pages. The user also accepts that some of the personal data collected may be provided to these data processors, when necessary for the effective performance of the contracted service. The user may refuse the transfer of your data to the Data Processors, by means of a written request, by any of the aforementioned means.


The information provided by the client shall, in any case, be considered confidential, and may not be used for purposes other than those related to the contracted services or products purchased from "Stairmedia". "Stairmedia" undertakes not to disclose or reveal information about the client's claims, the reasons for the advice requested or the duration of its relationship with the client.

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